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FourKites
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Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Senior Manager of Customer Success at FourKites will lead a team of Customer Success Managers, enhancing customer experience and driving metrics like Net Revenue Retention and Customer Satisfaction. The role involves relationship management, strategic account planning, and collaboration across teams to ensure customer success and growth.
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Specialist Product Support role at FourKites involves providing high-quality support to customers, becoming a product expert, troubleshooting issues, and collaborating with engineering for product improvements. The role also includes educating users and conducting training. Successful candidates must possess strong communication skills and experience in product support.
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
As a Staff Software Engineer at FourKites, you will design and implement high-quality software and services using various technologies including Java, Ruby on Rails, and GoLang. You will work collaboratively with product managers, lead design and code reviews, and mentor teammates to enhance product features that improve logistics and supply chain efficiencies.