The Customer Success Manager at Forethought will empower customers with AI solutions, ensure customer satisfaction and retention, and drive growth by identifying expansion opportunities while collaborating with internal teams.

The Customer Success Manager bridges customers and internal teams, delivering technical product guidance and fostering relationships to enhance AI solutions, ensuring customer retention and identifying growth opportunities.

As a Customer Success Manager, you'll provide technical guidance, lead solution delivery, advocate for customer needs, and ensure high retention through proactive account management and identifying growth opportunities.

As a Customer Success Manager, you will ensure customer satisfaction through technical guidance, solution delivery, and monitoring customer health while advocating for customer needs internally.

As an Implementation Engineer, you will lead deployment and configuration of AI solutions, ensuring client satisfaction and seamless integrations.