Foresters Financial
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The Team Leader is responsible for leading the Insurance Operations Team, achieving business results through effective management of processes and workflows, while ensuring high-quality customer service. This role includes coaching staff, supporting major change initiatives, and managing a high-performing call center team to meet service objectives.
The Operations Coordinator supports the operations and fulfillment of member benefits, ensuring a positive experience for members and operational efficiency. Responsibilities include administering grants programs, resolving member inquiries, evaluating grant submissions, and providing feedback on processes. They also identify opportunities for improvements and enhancements to increase member satisfaction and program success.
The Accounting Summer COOP involves data entry for accounts payable, reviewing expense reports in Workday, sorting cheques, running distribution reports, light filing, and organizing storage. A minimum of one year of post-secondary education is required, with a commitment to return for further studies in fall 2025.
The Bilingual (French) Case Manager will manage and process new business applications, ensuring timely handling and a positive service experience. Responsibilities include communication with internal departments and Advisors, reviewing documentation, and following up on requirements to meet KPIs.
The Application Architect is responsible for designing application architectures and services in line with Enterprise Architecture principles, ensuring applications are efficient and meet business needs. They also provide technical expertise for enterprise applications, assess architectural compliance, and identify technologies that impact business operations.
The Marketing Automation Specialist executes multi-channel campaigns, conducts QA testing, gathers requirements, and collaborates with marketing and IT teams. Responsibilities include optimizing customer data strategies, creating high-quality client experiences, and identifying process improvements in campaign execution.
The Business Quality Review Analyst analyzes data to identify poor business quality and potential risks while collaborating with various stakeholders. Responsibilities include reporting on mortality trends, monitoring profitability, and implementing processes to ensure business quality. They will create reports and dashboards, and assist in maintaining product profitability within the life and health insurance industry.
As an Actuarial New Grad at Foresters Financial, you will join the Actuarial Development Program to gain experience in various actuarial disciplines including financial modeling, pricing, and risk management. You will apply analytical skills to derive insights while working collaboratively across different teams. The role emphasizes professional development toward achieving FSA & FCIA designations.
The Contracting Administrator is responsible for timely contracting and licensing of producers and management across distribution channels, providing customer service support, processing contracts, reviewing compliance, and maintaining accurate records. The role also involves tracking licensing renewals and troubleshooting inquiries efficiently.
The French Bilingual position at Foresters Financial focuses on delivering exceptional customer service through effective communication in both English and French. The role involves handling inbound service calls, maintaining customer relationships, and collaborating with various business areas to meet customer needs, ensuring high levels of customer satisfaction.
The Regional Sales Director is responsible for managing a defined territory to generate sales, develop new business, and build relationships with clients within the MGA channel. Responsibilities include promoting products, providing training, and ensuring superior service while achieving sales targets.
The Legal Counsel provides comprehensive legal support for Foresters’ operations, crafting legal strategies and solutions, managing litigation and external counsel, and ensuring compliance with corporate governance. This role involves working with various departments, conducting legal research, training staff, and participating in community service programs.
The Summer Student in Legal at Foresters Financial will assist with various legal tasks, gaining hands-on experience in the financial services sector. The role offers exposure to legal processes while supporting the team and developing skills in communication, organization, and analysis.
The Bilingual Contracting Administrator is responsible for managing the contracting and licensing of producers and up-line management, ensuring compliance with state and provincial laws. The role includes customer support via phone, processing contractor applications, conducting background checks, and maintaining accurate records. Attention to detail and multi-tasking under pressure are essential.
The Bilingual Commissions Administrator is responsible for investigating commission inquiries from insurance advisers, processing commission runs and adjustments, ensuring accurate payment, tracking agent debt collections, and providing timely information and support. The role demands strong analytical skills, attention to detail, and excellence in communication in both French and English.
The Quality Assurance Engineer is responsible for ensuring the functionality of workflow changes and system upgrades through manual and automated testing. They design and execute test scripts, collaborate with DevOps on CICD integration, maintain test documentation, and ensure compliance with testing standards while providing training and support to business users.
The Bilingual Contracting Administrator is responsible for administering the contracting and licensing of producers, ensuring timely processing and compliance with regulations. This role includes providing customer service support, resolving inquiries, and maintaining accurate records while interacting with state and provincial insurance departments.
The Certificate Change & Reinstatement Specialist manages certificate change requests and reinstatement applications, ensuring compliance and customer satisfaction. Responsibilities include processing requests, maintaining records, providing customer service, and collaborating with various teams to resolve issues quickly. The specialist analyzes requests and documents and contributes to customer retention efforts while being knowledgeable about industry regulations.
Foresters Financial is offering a Summer Student position in Insurance Operations, providing an opportunity for post-secondary students to gain hands-on experience across various departments, including Claims, Underwriting, and Document Services. The role emphasizes making a meaningful contribution while developing skills in a dynamic work environment.
The Actuary, Pricing role at Foresters Financial involves leading product development for innovative solutions, ensuring compliance with policies, and preparing documentation for regulatory approval. The candidate will provide actuarial support, coordinate with various departments, represent the company in third-party relationships, and lead talent development within the team.