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As a Payment Experience Associate I, you will be the first point of contact for customers at Flywire, guiding them through their payment processes. Responsibilities include handling inquiries via phone, chat, and email, solving payment issues, collecting feedback, and staying updated on product knowledge. The role demands problem-solving skills and requires effective communication with customers and internal teams.
The Client Relationship Manager at Flywire will manage a portfolio of Education Clients, foster strong relationships, drive revenue growth via various activities, and collaborate with internal teams to ensure client satisfaction and technical project alignment.
As a Payment Experience Associate I at Flywire, you'll be the first point of contact for customers, helping them navigate payments. Responsibilities include understanding company products, handling inquiries via various channels, and providing proactive support. You'll collect feedback and stay updated on product features to enhance customer satisfaction.
