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Manage the delivery of IT solutions to meet FirstBank needs, focusing on project planning, risk management, and resource allocation. Coach teams on agile practices, ensure project milestones are met, and facilitate communication between stakeholders.
The Info Security Splunk Analyst is responsible for promoting and ensuring data security through intrusion prevention, threat hunting, and incident response. Key responsibilities include managing implementation projects, evaluating security products, maintaining documentation, designing security policies, conducting vulnerability assessments, and monitoring potential threats.
The Card Disputes Representative handles the daily operations of card dispute claims by responding to customer inquiries, evaluating disputes, and ensuring compliance with Visa's core rules and banking regulations. The role requires good customer service and communication skills, working efficiently in a fast-paced environment.