First Insight, Inc.
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The Customer Success Manager (CSM) is responsible for driving customer engagement, solution adoption, and retention by integrating First Insight's solutions into customer workflows and providing strategic guidance. The role includes monitoring progress, resolving issues, and enhancing customer relationships to support growth.
The Account Executive, Enterprise Sales will generate revenue by consulting with prospects, demonstrating the value of First Insight's solutions, and ensuring customer engagement. Key responsibilities include understanding customer dynamics, translating First Insight's capabilities to business specifics, and managing the sales process effectively.
The Insight Specialist - Key Accounts will assist the Key Account Management team in creating and executing consumer insight engagements. Responsibilities include organizing online assets, ensuring quality control, coordinating directly with customers, and collaborating on projects to meet customer needs.