Benefits at Findhelp

Financial + Retirement

401(K)

Company equity

Employee stock purchase plan

Performance bonus

Health Insurance + Wellness

Dental insurance

Disability insurance

Flexible Spending Account (FSA)

Health insurance

Life insurance

Pet insurance

Vision insurance

Wellness programs

Mental health benefits

Culture

Volunteer in local community

Findhelp participates in activities local to our various employees throughout the U.S. such as produce farms, food pantries. This year, some of our people learned how to knit dolls!

Open door policy

Partners with nonprofits

Findhelp is headquartered in Austin and provides a platform listing free and reduced-cost social care programs. We connect people in need with the programs that serve them through such partnership.

Remote work program

Employee resource groups

Employee-led culture committees

Quarterly engagement surveys

In-person all-hands meetings

Child Care + Parental Leave

Family medical leave

Generous parental leave

Office Perks

Free daily meals

Company-sponsored happy hours

Onsite gym

Pet friendly

Free snacks and drinks

Some meals provided

Mother's room

Vacation + Time Off

Generous PTO

Paid volunteer time

Paid holidays

Floating holidays

Professional Development

Online course subscriptions available

Promote from within

Diversity

Mandated unconscious bias training

Diversity employee resource groups

Hiring practices that promote diversity

Recently posted jobs

Yesterday
Easy Apply
Remote
USA
Easy Apply
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Senior Customer Success Manager will build lasting relationships with customers, oversee onboarding, and drive product adoption. Responsibilities include managing customer communications, tracking usage metrics, resolving technical issues, conducting Executive Business Reviews, training customer staff, and advocating for customer needs, all while collaborating with the Customer Success team to enhance overall customer satisfaction.
3 Days Ago
Easy Apply
Hybrid
Austin, TX, USA
Easy Apply
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
As a Senior Staff Product Support Engineer, you will troubleshoot technical issues, manage customer configurations, communicate with cross-functional teams, and drive product improvements. Your role includes leading urgent investigations, automating processes, and developing best practices to enhance efficiency and effectiveness in customer support.
3 Days Ago
Easy Apply
Hybrid
Austin, TX, USA
Easy Apply
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Senior Professional Services Consultant will facilitate the adoption of Findhelp's social service software solutions by assessing client needs, providing strategic consulting, managing projects, and building relationships with stakeholders. The role focuses on empowering clients and optimizing their use of the software to achieve business goals.