Exely
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The Sales Specialist at Exely is responsible for the entire sales cycle including lead generation, customer acquisition, and building relationships with hotel professionals. The role involves travel to meet clients, converting incoming leads, and providing market research. Strong sales skills and experience in the TravelTech sector are preferred.
As a Customer Support Specialist, you will onboard and train hoteliers on using Exely's platform, respond to their queries via calls and emails, manage feedback, and ensure effective functioning of solutions for clients. Collaborating with technical support is essential for resolving issues promptly and enhancing experiences.
The Customer Success Manager at Exely will be the main contact for clients in Azerbaijan, enhancing their performance, addressing queries, and organizing quarterly business reviews. This role involves boosting direct online sales, engaging in marketing activities, collaborating with internal teams, and advocating for client needs within the organization.
The Customer Success Manager will serve as the primary contact for local clients in Georgia, focusing on enhancing client performance, conducting regular check-ins, and driving growth in revenue through proactive sales strategies. The role involves collaborating with internal teams, participating in marketing events, and advocating for client feedback to influence product development.
As a Customer Support Manager, you will onboard and guide hoteliers on using Exely's platform effectively, providing timely support and addressing queries through calls and emails. You'll also manage feedback, ensure solutions function properly, and collaborate with the technical support team to enhance customer experience.
As a Customer Success Manager, you will serve as the primary contact for local clients in Thailand, enhancing client performance, boosting direct online sales, and participating in local events. You'll collaborate with internal teams, conduct frequent check-ins, and promote client interests, fostering strong relationships and addressing queries promptly.