EpicFrog
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As a Customer Support Specialist, you will assist customers through live chat and email, addressing their requests and resolving technical issues. You will communicate proactively, ensuring timely issue resolution while maintaining a polite and supportive demeanor.
The Customer Support Specialist assists customers via Live Chat and email by resolving technical issues, answering inquiries, and ensuring that customer problems are resolved promptly and respectfully. This role requires strong communication skills and the ability to troubleshoot effectively in a fast-paced environment.
This role involves developing data ingestion processes, optimizing ETL pipelines, and maintaining data infrastructure. Responsibilities include working with various data sources, preparing documentation, and ensuring data accuracy in collaboration with other departments.
The Data Engineer will develop data ingestion processes, optimize ETL pipelines, and maintain data infrastructure while integrating various data sources with in-house systems and preparing documentation. Responsibilities include transforming complex data structures and collaborating with other departments to ensure data accuracy.
The Senior Lawyer will draft and review legal documents, conduct legal research, assess compliance with laws and policies, identify legal risks, and work collaboratively under the supervision of the Head of Legal, specifically focusing on the Fintech industry.
The Sales Specialist is responsible for selling and upselling FinTech B2B solutions, developing new market opportunities, managing client accounts, and building long-term partnerships. They will negotiate contracts, analyze competitors, achieve KPIs, and report data while maintaining personal networks and attending industry events.