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As an Account Management Specialist at Engrain, you will ensure customer retention by implementing strategies to reduce churn, supporting the sales team, and providing customer education. You will analyze churn trends and facilitate license transfers while collaborating with various internal teams to improve customer experience and satisfaction.
As a Production Artist, you will produce clean and technically precise designs using Adobe Illustrator, converting raster images to vector formats and ensuring quality across various projects while meeting deadlines.
As a Solutions Specialist at Engrain, you will provide exceptional support for core products and assist in the creation of troubleshooting documentation. You will communicate technical solutions to customers, identify and provide solutions to common issues, conduct training, and collaborate closely with the product team.