Search the 19 jobs at Emsi Burning Glass

The Customer Success Associate supports client satisfaction by acting as a main contact, onboarding new clients, providing training, addressing inquiries, and analyzing client data to optimize their experience. They collaborate across teams, ensuring effective service delivery, and prepare performance reports to showcase the value of Lightcast solutions.

An Account Manager II builds client relationships to drive revenue growth through customer inquiries, solution identification, and cross-functional collaboration. Responsibilities include managing accounts, securing renewals, and ensuring customer success. The role requires strong communication, problem-solving skills, and organizational abilities to meet client needs and achieve business outcomes.

As a Contracts Specialist, you will manage the contract lifecycle, drafting and reviewing various contracts while ensuring compliance with legal requirements. You will collaborate with Sales and Customer Support to finalize contracts and assess contractual risks, maintaining necessary data in the CRM and CLM platforms.

The Associate Instructional Designer is responsible for creating and implementing engaging training programs for employees and customers, developing certification content, and delivering product training. The role requires collaboration with various teams and monitoring the effectiveness of instructional programs to ensure they meet business goals.

The Training and Instructional Design Manager leads the design and delivery of training programs for employees and customers at Lightcast. Responsibilities include developing effective training content, defining learning objectives, monitoring certification programs, and collaborating with product leaders to ensure engaging learning experiences.

The Implementation Specialist will facilitate the deployment of products, ensuring correct system configurations and data management. Responsibilities include assisting with data migration, monitoring workflows, troubleshooting technical issues, and maintaining implementation records for multiple products.

The Senior Product Analytics Lead will establish and lead the product analytics function. Responsibilities include collaborating with teams to identify KPIs, analyzing datasets for actionable insights, ensuring best practices in data collection, and communicating findings to stakeholders through reports and presentations.

As a Jira Administrator, you will manage Jira and other collaborative tools, optimize workflows, design and implement information systems, and provide technical support for tool-related issues to enhance productivity and efficiency in teams.

Lightcast invites potential candidates to join their talent network by submitting resumes for future job opportunities. The company specializes in labor market insights, aiming to foster economic prosperity and community development through data-driven insights.

As a Contracts Specialist, you will manage the contract lifecycle by drafting, reviewing, and finalizing customer contracts while ensuring compliance with legal and organizational policies. You will collaborate with Sales and Customer Support to facilitate contract processes and communicate with various stakeholders to identify risks and maintain contractual obligations.

The Channel Sales Manager is responsible for driving revenue growth through HR Technology channel partners by developing sales strategies, managing relationships, and achieving quotas. The role involves training partners, analyzing market trends, and collaborating with internal teams to enhance partner effectiveness and satisfaction.

The Enterprise Customer Success Manager will develop strong customer relationships to promote retention and loyalty. Responsibilities include onboarding new customers, maintaining regular communication, monitoring health metrics, implementing retention strategies, and resolving issues. They will ensure customer success through effective use of products/services and act as a customer advocate within the company.

The Customer Success Manager (CSM) will develop customer relationships that promote retention and loyalty. They will work closely with internal and external customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. The CSM will play a critical role in ensuring our customers achieve their desired outcomes, are satisfied with our products and services, and ultimately realize the value they expect from their investment.

Define goals and lead product support organization to deliver exceptional support experiences to customers. Collaborate with cross-functional teams, set KPIs, identify customer experience enhancement opportunities, and transform support structure. Requires strong leadership, communication, budgeting, and transformation skills.

Technical Support Engineer role at Lightcast, serving as a frontline technical resource for customers, resolving issues collaboratively with engineering teams, and managing customer experience through email and chat.

The Data Aggregation & Curation Associate is responsible for collecting and organizing data from job portals, maintaining accuracy, and ensuring up-to-date information. This role supports the Engineering team by building web scrapers, troubleshooting, and managing data quality while adhering to SLAs and utilizing Agile methodologies.

Seeking a Senior Software Engineer with expertise in MS technologies or Java, proficiency in SQL/NoSQL databases, Cloud technologies (AWS/AZURE), Python programming, and leadership skills. Responsibilities include designing robust software solutions, utilizing Cloud technologies, and leading software development teams. Requires Bachelor's or Master's degree in related field and 8-10 years of hands-on experience in software development.

The Staff Software Engineer will design, develop, and deliver complex software solutions, lead large-scale projects, collaborate with teams for requirement analysis, provide technical leadership and mentorship, and promote engineering best practices. They will also be involved in architectural discussions and stay updated with the latest technologies.

The Pricing Lead at Lightcast will be responsible for developing and implementing pricing strategies to optimize revenue and profitability. This role requires strong analytical skills, cross-functional collaboration, and market research. The Pricing Lead will work closely with various departments to ensure pricing strategies align with business goals and customer needs.