Search the 4 jobs at Emplifi

The Research Engineer will research new technologies, develop and maintain software prototypes, and collaborate on architectural software design while ensuring scalability and efficiency. The role includes support for existing features and communication with stakeholders to explain technical concepts.

As a Customer Support Analyst, you will provide exceptional technical assistance, manage daily support inquiries, ensure customer satisfaction, and collaborate with the Engineering team for troubleshooting. Your role involves acting as a subject matter expert and maintaining strong client relationships.

As a Senior Customer Support Representative, you will provide technical support, diagnose customer issues, and ensure high levels of customer satisfaction. Your role will involve communicating technical solutions clearly, collaborating with internal teams, and maintaining product knowledge while documenting customer interactions for future reference.

As a Senior Customer Support Engineer, you will provide technical support to customers by troubleshooting issues, guiding them through resolution procedures, collaborating with internal teams, and ensuring customer satisfaction. Your role involves prioritizing requests and documenting interactions to enhance service quality.