You will centralize microservices telemetry and become the technical owner of monitoring and observability stack. You will improve cloud infrastructure and Kubernetes clusters to enhance developer experience and service uptime.

The Senior Product Manager at Emi Labs will define product strategy, develop requirements, and oversee the execution of high-priority initiatives to enhance product offerings for Frontline Workers. Responsibilities include leading cross-functional teams, optimizing features, conducting user research, and managing product KPIs.

As a Customer Success Manager at Emi Labs, you will manage relationships with enterprise clients, ensuring they leverage the platform effectively. Responsibilities include driving user adoption, communicating ROI, and acting as the voice of the customer in internal discussions with product and tech teams.

As a Senior Backend Engineer at Emi Labs, you will design system architecture, develop and maintain microservices, and implement improvements to enhance performance. You will collaborate with the Product team, solve production issues, and contribute to a team-oriented culture focused on professional opportunities for frontline workers.

In this role, you will serve as the first point of contact for customers, addressing their queries and troubleshooting issues to ensure timely resolution. You will document processes, analyze feedback, and collaborate with the Tech team to enhance the overall customer experience.

As the Head of Data at Emi Labs, you will lead the data team to define and implement the data strategy, develop scalable data infrastructure, analyze data trends for insights, and support AI capabilities in the recruiting process for Frontline Workers.

As a Customer Success Manager at Emi Labs, you will build strong relationships with enterprise clients, ensuring they benefit from the platform. You will drive user adoption, communicate ROI, and serve as the customer's voice within the organization, collaborating with various internal teams.

Emi Labs is focused on enhancing access to professional opportunities for Frontline Workers through its A.I. recruitment assistant. The role involves facilitating internal and external operations to create new businesses and deliver customer value while promoting a fair and inclusive work environment.