The Implementation Specialist at DoseSpot is responsible for assisting newly signed customers with onboarding processes, serving as the primary point of contact during implementation, and ensuring customer satisfaction. This includes coordinating technical integrations, creating training materials, responding to customer inquiries, and reporting on project progress.

The Director of Infrastructure and Security will lead the cybersecurity strategy at DoseSpot, ensuring software, systems, and data integrity. Responsibilities include developing security governance frameworks, risk management strategies, ensuring compliance with regulations such as HIPAA, managing incident responses, and fostering a culture of cybersecurity awareness across the organization.

As a Technical Support Specialist Level 2, you will provide advanced technical support for customer integrations, troubleshoot escalated issues, guide clients on implementation, and collaborate closely with the Development team. The role requires strong problem-solving skills and excellent communication to enhance customer relationships and support the Level 1 Support team.

The Account Manager at DoseSpot will manage SMB accounts, build strong client relationships, negotiate contracts, and ensure timely delivery of solutions. This role requires collaboration with internal teams to enhance customer experience and drive growth opportunities.

The Senior DevOps Networking Engineer will design, configure, and manage cloud network infrastructure while ensuring secure and compliant operations. Responsibilities include troubleshooting network issues, implementing CI/CD pipelines, automating infrastructure provisioning, and mentoring junior team members in a collaborative environment.

As a Senior Account Manager at DoseSpot, you'll manage a portfolio of enterprise-level accounts, fostering strong client relationships, driving customer success, and identifying growth opportunities. Responsibilities include negotiating contracts, delivering tailored solutions, and collaborating across internal teams to ensure client satisfaction while providing strategic guidance and support to account managers.

The Data & Business Intelligence Analyst at DoseSpot will collect, analyze, and visualize data to deliver actionable insights that aid business decisions. Responsibilities include developing Power BI dashboards, optimizing reporting processes, collaborating with various teams, and supporting strategic initiatives through data-driven analysis.

Lead the automation testing strategy, design scalable automation frameworks, supervise a team of QA testers, and ensure high-quality software delivery through collaboration with development teams. Responsibilities include developing test strategies, maintaining automated scripts, mentoring QA engineers, and integrating testing into CI/CD pipelines.

The Director of Product Management will lead a team to define and drive product strategy, ensuring alignment with company goals. Responsibilities include developing a product roadmap, managing product launches, leveraging customer insights, tracking KPIs, and staying abreast of industry trends to fuel growth opportunities.