Diligent
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As an Implementation Specialist, you will coordinate customer onboarding and training, ensuring a successful introduction to Diligent's SaaS products. You will engage with customers to provide support, optimize product use, and offer feedback for continuous improvement while working closely with cross-functional teams.
Lead and mentor a cross-functional team of software developers and quality engineers, oversee modernization of a governance/risk/compliance SaaS solution, design and implement features while fostering an engineering culture focused on collaboration and continuous learning.
The Principal Database Engineer will design and optimize database systems, lead optimization efforts, and implement storage solutions for multiple database technologies. The role requires expertise in system migration, performance tuning, and database architecture, while collaborating with various teams to enhance efficiency and scalability in a global context.
The Lead/Staff Product Designer will define and lead the experience strategy for Diligent's products, overseeing the entire design process from concept to handoff. This role requires collaboration with design, product management, and engineering teams, conducting user research, and mentoring junior designers.
As a Staff Software Engineer in Test, you will design and lead testing strategies for modules, engage in both manual and automated testing, develop automation frameworks, and mentor a team of engineers. The role requires collaboration with cross-functional teams to enhance automation processes and ensure adherence to industry standards.
As a Software Engineer in Test, you will design and execute test strategies, develop automation frameworks, and collaborate with product teams to enhance the testing processes for Diligent's SaaS solutions. Responsibilities include optimizing build pipelines, documenting test plans, and improving deployment efficiencies.
As a Senior Software Engineer in Test, you will create and document test strategies, build automation frameworks, and integrate testing with CI/CD processes. You will collaborate with product teams to optimize testing and deliver quality software, providing guidance and conducting code reviews to enhance team capabilities.
As a Principal Software Engineer at Diligent, you'll design and implement secure, scalable microservices using AWS technologies. You will lead and mentor developers, optimize development processes, and ensure high-quality code through SOLID principles and strong testing practices. This role also involves collaboration with various teams to enhance productivity and innovation in governance technology.
The Customer Training Specialist is responsible for managing and delivering training for Diligent's software products, facilitating client engagement, and developing training resources using various professional tools. This role emphasizes ongoing education for clients and requires excellent communication and interpersonal skills.
The role involves leveraging technical knowledge and commercial skills to engage with potential clients and develop tailored solutions. Responsibilities include leading solution designs, ensuring customer requirements are met, collaborating with internal teams, and representing Diligent at events while providing coaching to team members.
As a Senior QA Analyst, you will play a key role in ensuring data quality and developing a successful testing strategy. You'll work with agile teams, analyze specifications, document testing phases, report errors, and collaborate across teams for quality assurance throughout the software lifecycle.
The Customer Training Specialist ensures clients maximize value from Diligent's platform by providing effective training and support. Responsibilities include managing training sessions, creating learning materials, driving product adoption, collecting feedback, and supporting clients post-training. The role may involve occasional travel and administrative tasks related to training.
As a Staff Software Engineer, you'll develop resilient microservices for a SaaS platform, focusing on .NET, Node.js, TypeScript, and AWS. Responsibilities include designing application architecture, leading technical solutions, optimizing database performance, ensuring quality through automated testing, and advocating process improvements.
The Staff Software Engineer will be responsible for designing, developing, and deploying software solutions for Diligent’s GRC platform. Responsibilities include mentoring teams, collaborating with product owners, influencing software design, and managing project documentation, all in an agile environment.
The Staff Product Designer at Diligent will lead UX and visual design, define experience strategies for products, oversee the complete design process, collaborate with teams, conduct research, mentor junior designers, and ensure quality in product delivery.
The Senior Software Engineer at Diligent will analyze, document, and implement technical requirements for software features using Agile methodology. Responsibilities include designing, coding, reviewing, and testing features as well as maintaining development tools and environments. The role requires hands-on experience in software development and proficiency in .NET, C#, and AWS.
The Senior Design Ops Specialist at Diligent will enhance the effectiveness of the Design department by managing operations, resources, and vendor relationships. The role involves project management, process development, and cross-functional collaboration to ensure the design team has the necessary support and tools.
As an Account Executive II at Diligent, you will drive revenue growth and deepen customer engagement, managing a robust pipeline and closing deals. You will adopt a solutions selling approach, build strong relationships with clients, and collaborate with internal stakeholders to meet revenue targets and develop account plans.
The Support Training Specialist will ensure high-quality training for the Support team, analyze knowledge gaps, develop onboarding programs, and deliver training sessions. They will measure training effectiveness and adapt content to diverse learning needs, while identifying opportunities for improved training and documentation processes.
The Billing Specialist is responsible for contract reviews in Salesforce, invoicing customers, maintaining customer data in CRM and financial systems, and ensuring timely cancellations. The role also requires adherence to month-end processes and participation in integration projects, all while maintaining strong attention to detail and effective communication.