Search the 5 jobs at DexCare, Inc.

The Customer Success Executive at DexCare will manage an enterprise book of business, focusing on account retention and growth through strategic relationship management. Key responsibilities include resolving operational issues, creating personalized success plans, and collaborating with sales directors to enhance customer experiences and reporting. The role requires excellent communication and project management skills.

As a Senior Product Manager, you will lead product strategy in healthcare, develop and execute product roadmaps, and drive innovative product development from ideation to launch while collaborating across departments and with healthcare stakeholders.

As a Senior Implementation Engineer at DexCare, you will perform technical implementation activities post-sales, focusing on configuring core services. You will collaborate with various stakeholders, manage project timelines, enhance processes, and provide client demonstrations, ensuring alignment with customer needs.

The Senior Implementation Project Manager at DexCare leads technology implementation projects, ensuring timely and budget-compliant outcomes while enhancing client experiences and operational efficiency. Responsibilities include project planning, risk mitigation, client support, process improvement, and mentoring.

The Support Engineer will provide advanced technical support to customers using the DexCare platform. Responsibilities include troubleshooting system issues, coordinating installation, managing customer tickets, and contributing to documentation. The role requires strong communication skills and a solid understanding of Healthcare IT frameworks.