Benefits at Degreed

The Chief of Staff to the Co-CEO plays a crucial role in driving strategic initiatives, ensuring alignment among teams, and managing high-impact projects. Responsibilities include executive support, operational leadership, and effective communication between senior leadership and the Co-CEO. The role requires strong leadership, project management skills, and the ability to translate strategic ideas into actionable plans.

The Account Director will manage enterprise client relationships, focusing on increasing retention and upselling services while ensuring clients achieve significant value from the Degreed platform. The role combines account management with consulting to guide clients in meeting their business objectives through effective change management and tailored solutions.

As an Escalation Engineer at Degreed, you'll provide technical support to clients, address complex issues, manage client integrations, and automate internal workflows. You'll be responsible for troubleshooting SSO configurations, integrating platforms, and enhancing client satisfaction while working in a collaborative environment.