Search the 4 jobs at DearDoc

The Manager of Customer Success will oversee a team of Customer Success Managers, ensuring their success through training and support. Responsibilities include conducting performance reviews, driving key metrics, identifying customer needs, and collaborating with sales. The role demands a proactive approach to enhance customer satisfaction and involves leading a remote team in a fast-paced startup environment.

The Sales Manager will manage and train salespeople, collaborate with leadership to develop sales processes, track team performance metrics, and ensure adherence to the sales methodology. They are responsible for meeting revenue goals and fostering a high-engagement team culture.

Sales Development Representatives will qualify potential prospects through outbound calling, create a pipeline for new revenue, assist with the sales cycle, and contribute to team meetings and strategies, while continually honing their sales skills and career development.

The Head of Customer Success at DearDoc is responsible for ensuring customer retention and revenue growth by leading a high-performing team, implementing customer engagement initiatives, collaborating with sales and product teams, and driving a customer-first culture across departments.