Search the 6 jobs at Cyber Advisors

The Service Desk Analyst at Cyber Advisors will field incoming requests from clients, resolving common Tier 1-level issues and routing complex issues to the appropriate teams. Responsibilities include documenting requests, applying diagnostic utilities, and providing basic network support, as well as enhancing technical skills and client experience through engagement and training.

The Systems Engineer will provide on-site and remote support, diagnose hardware and software issues, perform system updates and patch management, document system configurations, and maintain knowledge of the client's business environment while ensuring high customer satisfaction.

The Network Administrator at Cyber Advisors is responsible for managing support tickets, system performance monitoring, user deployment, security measures, and maintaining documentation. Collaborating with other admins and staying current with technology trends are crucial aspects of the role.

The Service Technician will support small to medium-sized business clients by troubleshooting hardware and software issues, setting up user accounts, and providing excellent customer service. Responsibilities include maintaining client accounts, performing routine maintenance, and dispatching to client sites when needed.

The Systems Engineer will provide on-site and remote support, troubleshooting hardware, network, and software problems. Responsibilities include system updates, patch management, maintaining documentation, and developing knowledge of client environments while ensuring customer satisfaction.

The Sr. Systems Engineer provides on-site and remote support, diagnosing and solving complex hardware, network, and software problems. They maintain documentation, develop knowledge of customers' environments, and ensure customer satisfaction while managing multiple tasks efficiently.