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The Sr. Creative Ops Specialist will optimize processes and manage workflows to support creative initiatives at Coursera. Responsibilities include coordinating projects, identifying risks, collaborating with teams, enhancing operational effectiveness, and improving project management tools and processes to ensure timely and quality delivery of creative projects.
The Commissions Analyst will ensure the accuracy and integrity of commission processes for the sales team, calculating and tracking payments as well as managing audits and data integrity. The role involves collaboration with cross-functional teams to address commission issues and improve processes.
The Senior Customer Success Strategy & Operations Manager will design, implement, and enhance the global customer success team at Coursera, collaborating closely with leadership to drive operations, define strategies, and manage customer success tools. This role requires strong project management skills and the ability to analyze data for informed decision-making.