Consolidated Bus Transit
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As a Customer Service Representative, you will be responsible for working in a fast-paced environment, resolving conflicts, and communicating effectively with coworkers and management. You will also need to have good phone and interpersonal etiquette, maintain a well-organized work environment, and be able to use a desktop computer system. Experience in customer support or as a client service representative is preferred, along with strong phone administration skills and active listening capabilities. Familiarity with CRM systems and bilingual abilities (English and Spanish) are a plus.
The Personnel Coordinator will manage data entry, maintain employee records, process new hire paperwork, follow up on documentation, and support various departmental tasks. Responsibilities also include assistance with document storage and receptionist duties as needed.
The S.B.D.I./19A Examiner is responsible for creating and maintaining 19-A files, ensuring drivers and matrons meet training standards, conducting road tests, organizing required classes, and managing DMV/19-A audits. Additional responsibilities include assisting with fingerprinting and providing refresher training on accident handling and wheelchair assistance.