The Technical Support Specialist will provide implementation and ongoing support for proprietary software applications, troubleshoot issues on Windows and Linux servers, and handle HL7 interface messages. Responsibilities include customer support, testing, and collaboration with Development and Project Management teams, along with participation in an on-call rotation.

As a Manual QA Engineer, you will advocate quality throughout the software development lifecycle, create test plans, execute test scenarios, and collaborate with developers and product owners. Your responsibilities also include testing application upgrades and ensuring timely release schedules. Strong attention to detail, creative problem-solving, and effective communication skills are essential.

The Business Analyst will act as a liaison between Product Management and R&D, gathering and documenting business and technical requirements to enhance the customer journey and drive product success. Responsibilities include leading discussions, entering updates in Azure DevOps, conducting refinement sessions, and collaborating with stakeholders across various levels to resolve business challenges and streamline processes.