Coefficient
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As a Scale Customer Success Manager, you will manage customer relationships and drive product adoption. You will develop customer success plans, facilitate training sessions, gather customer feedback, and collaborate with internal teams to enhance customer experiences and improve retention rates. Your role includes anticipating at-risk renewals and fostering customer advocacy.
Support Specialists at Coefficient provide high-quality support to users through various channels such as email, chat, and messaging. They resolve user issues, answer questions, and collaborate with internal teams to escalate issues as needed. Support Specialists must be empathetic, resourceful, and dynamic to meet the evolving business needs of the company.
Seeking a Senior Full Stack Engineer to shape and deliver the company's vision by designing core frontend architecture and developing versatile, user-centered web applications. Must have 7+ years of experience in designing and building complex web applications, extensive TypeScript/JavaScript experience, and expertise in building interactive UIs using React or similar frameworks.
Looking for a Senior Backend Engineer to shape and deliver the company's vision by designing and building complex backend systems, developing resilient, scalable systems, and deploying apps to a production cloud environment. Must have extensive Python experience and experience with data stores like PostgreSQL, Redis, and Cassandra.
Looking for a Revenue Operations teammate to handle all aspects of operations for Sales, Support, Success, and Marketing teams. Responsibilities include owning tool stack, partnering with leadership on sales teams, optimizing customer-facing team tools, and driving operational effectiveness. Qualifications require 4+ years of experience in Revenue Operations or Sales Operations, hypergrowth SaaS sales motion experience, financial modeling expertise, and SQL knowledge.
As a Senior Software Engineer at Coefficient, you will design and build complex backend systems, focusing on high-throughput data pipelines. Collaborating with the founding team, you'll develop scalable architectures and contribute to code quality and best practices in a remote-first environment.
The Growth Account Executive will work closely with prospects and customers, helping them evaluate and utilize the Coefficient product. Responsibilities include driving lead conversion, conducting demo calls, and providing support for sales projects, with a strong focus on problem-solving and customer success.
The Senior Account Executive will manage full-cycle sales from lead to customer, focus on customer success using product metrics, and work to ensure early adoption of the Coefficient product. The role requires strong understanding of customer needs and involves prospecting and closing sales.