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As an Implementation Manager, you will lead the onboarding process for clients in the Title Industry, ensuring successful implementation of the Closinglock platform. This role involves creating and executing implementation plans, training clients, coordinating with sales and product teams, and continuously improving the onboarding experience.
The Sales Development Representative engages potential clients to set meetings for Senior Sales executives, focusing on the early stages of client relationships. Responsibilities include outreach via various channels, researching potential clients, and preparing for a transition to an Account Executive role.
The Customer Support Representative will provide exceptional service by troubleshooting issues, answering questions, and resolving customer concerns. They will take ownership of customer issues and work to deliver effective solutions while collaborating with teams to enhance the customer experience. This role plays a vital part in ensuring customer satisfaction and contributes to a growing team.
