CLEAR (clearme.com)
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The Operations Manager at CLEAR will oversee daily airport operations, manage a team of Ambassadors, and ensure compliance with CLEAR and TSA policies. They'll spend significant time in customer-facing roles and will coach and mentor team members to achieve sales and service goals while fostering an engaging work environment.
The Operations Manager at CLEAR is responsible for leading and managing a team of hourly Ambassadors, ensuring compliance with CLEAR and TSA policies, and driving customer service and sales performance in a fast-paced airport environment. The role involves daily operational management, coaching, and analyzing performance metrics to enhance team effectiveness.
The Operations Manager at CLEAR will oversee daily operations within the airport, manage a team of Ambassadors, and ensure compliance with security and customer service standards. Responsibilities include coaching staff, driving sales, analyzing performance metrics, and fostering a motivating work environment.
The Operations Manager will oversee daily operations, lead a team of Ambassadors in a customer-facing airport environment, ensure compliance with security policies, drive sales, and foster a positive work atmosphere.
The General Manager is responsible for overseeing daily operations, driving employee engagement, and ensuring compliance with security and customer service standards at CLEAR locations. This role involves leading a diverse team, fostering relationships with stakeholders, managing labor and scheduling, and maintaining operational excellence. 70% of the time will be spent in a customer-facing capacity.