Benefits at ChenMed

The Referrals Coordinator serves as the main contact for patient referrals, coordinating appointments and care transitions, communicating with healthcare providers, and ensuring completion of referrals and documentation management. They are responsible for providing exceptional customer service and managing referral processes efficiently.

The Referral Coordinator ensures a smooth referral process for patients, collaborating with healthcare professionals, managing appointments, and providing necessary documentation. Responsibilities include coordinating patient referrals, ensuring follow-ups, and delivering excellent customer service while utilizing various software tools and engaging with patients and providers effectively.

The Senior Manager, Referrals oversees referral processes, manages referral tools and team training, and collaborates with executives to improve referral outcomes. The role involves performance management, strategic planning, and organizational goal-setting to enhance healthcare delivery for seniors.