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The CRM Lead will develop and execute integrated B2B and B2C marketing campaigns to increase customer engagement and retention. Responsibilities include strategizing CRM programs, optimizing customer journeys, and overseeing audience activation for email, push, and SMS marketing. The role also involves working with IT teams on CRM technology and ensuring compliance with marketing regulations.
The Vice President of Quality and Customer Satisfaction will lead the development and execution of a comprehensive Quality and Customer Satisfaction strategy, oversee quality initiatives across all aspects of the product lifecycle, drive a customer-centric culture, and maintain performance metrics to enhance customer experience and product quality.
As an Implementation Consultant Intern, you'll learn the myQ Enterprise software, document its functionalities, and assist in building a knowledgebase to support existing consultants. You'll also engage with IoT-enabled products and help with various projects while collaborating with a cross-functional team.
