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The Field System Administrator provides comprehensive support for print and video conferencing equipment, including installation, configuration, troubleshooting, and repair. They manage service tickets, oversee projects, maintain customer relationships, and liaise with clients and vendors to ensure service quality and compliance with SLAs.
The Field System Administrator will provide support for print and video teleconferencing devices, manage service tickets, and troubleshoot hardware issues. Responsibilities include installation, configuration, testing, and repair of devices, communication with clients and vendors, and ensuring compliance with service level agreements.
As a Field System Administrator, you will provide support for print devices and video teleconferencing, managing installations, configurations, troubleshooting, and repairs. You will oversee service tickets, lead projects, maintain customer and vendor relations, and ensure SLA compliance while managing multiple priorities in a fast-paced environment.