Search the 13 jobs at Catchpoint

The Site Reliability Engineer at Catchpoint is responsible for building and automating infrastructure deployment, monitoring system health, and ensuring high reliability of the monitoring platform. Responsibilities include managing service lifecycles, troubleshooting incidents, and leveraging cloud services for deployment.

The Account Executive is responsible for driving new business by managing relationships with enterprise clients, identifying customer needs, and presenting effective solutions. The role focuses on new customer acquisition, achieving sales targets, and delivering compelling sales presentations while using various revenue tracking tools.

The Associate Performance Specialist role involves collaborating with clients to enhance their digital performance through data analysis, troubleshooting site issues, and providing strategic recommendations. Responsibilities include monitoring websites, participating in marketing efforts, and working with engineering on product improvements. Success focuses on customer satisfaction and effective communication.

The Product Marketing Manager will drive the go-to-market strategy for Catchpoint's Network Experience solution, focusing on product awareness, growth, and customer acquisition. Responsibilities include messaging development, campaign execution, data analysis, and collaboration with product management and engineering teams. Success will be measured by revenue performance and adoption metrics.

The Customer Success Engineer at Catchpoint will lead customer onboarding, drive user engagements, educate clients on product features, identify usage gaps, and collaborate with teams to enhance customer satisfaction and renewals. This role involves direct interaction with clients, analyzing internet events, and contributing to knowledge bases and customer relationships.

The Technical Competitive Insights Manager will influence company success by providing market intelligence, developing sales tools, supporting messaging strategy, and creating marketing content. The role requires deep technical knowledge in networking, application, and monitoring technologies, along with strong analytical and communication skills to support sales and product marketing initiatives.

The Enterprise Account Executive will drive revenue growth by expanding Catchpoint's existing enterprise customer accounts. Responsibilities include developing account strategies, managing sales cycles from prospecting to closing, building client relationships, delivering presentations, negotiating contracts, and collaborating with internal teams to enhance customer experience.

The Scripting Specialist collaborates with clients to create tailored monitoring solutions focused on web and mobile performance. Responsibilities include automation testing using Selenium, scripting for front-end development, and providing customer support and insights. This role also involves creating documentation and working with engineering teams to resolve issues.

The Director of Partnership Sales is responsible for developing and implementing a partner sales strategy, recruiting and managing partner relationships, and driving revenue through co-selling initiatives. The role requires strategic thinking, experience in channel sales, and excellent communication and sales management skills.

The Customer Success Manager (CSM) at Catchpoint will manage a portfolio of clients, focusing on ensuring retention and maximizing value realization. Responsibilities include onboarding, conducting reviews, client engagement, and collaboration with sales and support teams to enhance customer experience.

The Commissions Analyst will calculate and process commission payments for the sales team, prepare compensation plans, troubleshoot data discrepancies, resolve commission inquiries, analyze sales data, and assist in creating sales incentive programs. This role requires strong analytical skills and collaboration with various stakeholders.

As a Customer Success Engineer at Catchpoint, you will facilitate onboarding and optimize customer experiences by educating clients on product features, analyzing usage gaps, collaborating with sales, and contributing to content creation. You will build relationships, travel to customer locations when necessary, and work closely with product management to ensure customer satisfaction and renewal opportunities.

The Business Development Representative will focus on prospecting, qualifying leads, and scheduling meetings to generate customer demand for Catchpoint's technologies. Key responsibilities include connecting with prospects, uncovering business pains, coordinating meetings, and managing activities in Salesforce.