Cash App
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Jobs at Cash App
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Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Third Party Response Coordinator role involves managing customer remediation activities and regulatory compliance within the Customer Operations team at Block. The position requires collaboration with senior leaders and oversight of risk management initiatives, focusing on timely execution and quality delivery of remediation plans.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Senior Content Designer will create world-class customer experiences by partnering with design teams, auditing content, applying consumer insights, and establishing guidelines for consistency. This role involves turning complex problems into engaging solutions and influencing product strategy through strong storytelling and presentation skills.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Complaints Quality Management Team Lead will manage a team of Quality Assurance analysts to ensure customer experience quality and compliance in complaint-related cases. Responsibilities include coaching the team, analyzing trends, providing feedback, and leading quality initiatives to improve processes and meet business KPIs.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The SAR Investigations Specialist at Cash App investigates potential financial crimes, monitors compliance-related escalations, drafts Suspicious Activity Reports (SARs), and collaborates with various teams to identify trends related to AML regulations.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
As a Staff Software Engineer, you will enhance the quality and efficiency of Cash App's mobile applications through automation and tooling, collaborating with teams to improve testing frameworks, conduct debugging, and mentor peers while ensuring high engineering standards.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
As a Staff Software Engineer focusing on Automation and Tooling, you will enhance product quality and engineering efficiency through the development of automated testing frameworks, tools, and processes. Responsibilities include collaborating with teams to refine regression testing, performing debugging, leading code reviews, and boosting productivity by leveraging AI in testing.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Brokerage Operations Service Specialist will support Cash App Investing's brokerage services by addressing customer inquiries, processing work daily, managing issues, and enhancing customer support training. This role requires compliance with regulatory standards and proactive problem-solving to improve customer experience.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Senior Advanced Support Escalations Lead will oversee the escalation support function for Cash App, ensuring high-quality customer experiences by addressing real-time escalations and collaborating with various teams. This role involves designing operational processes, mentoring team members, and analyzing metrics to improve performance and efficiency.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
As a Senior Software Engineer on the Transfers team at Cash App, you will collaborate with cross-functional partners to design scalable systems, enhance existing backend functionalities, and work on API and data model designs. Your contribution aims to provide seamless money transfer solutions for users, impacting millions of financial lives.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
As a Senior Software Engineer in the Access organization, you'll design and operate APIs that enhance Cash App's authentication and authorization. You'll evolve architecture, mentor colleagues, and collaborate on impactful user experiences, all while ensuring secure access for users.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
As Product Counsel for Cash App, you will provide legal guidance on product features, draft commercial agreements, and ensure compliance with consumer lending laws. You will collaborate with product teams, manage legal risks, and support product development initiatives, making impactful contributions to new offerings.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Staff Machine Learning Engineer will shape the technical vision for credit and underwriting platforms, champion engineering excellence, mentor engineers, scale systems, and collaborate across teams to enhance credit solutions and integrate machine learning.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
As a Senior Engineering Manager in Money Infrastructure, you will lead a team to manage and scale critical financial systems, ensuring accuracy and reliability. You will collaborate with cross-functional teams to define the technical vision and roadmap, build scalable infrastructure, and enhance Cash App’s financial operations.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Lead Block's Customer Operations Identity & Controls team, ensuring reliable access for Cash App users. Oversee identity verification, compliance with laws, and operational excellence while enhancing customer trust and managing KPIs. Drive strategic initiatives, improve workflows, and develop team talent.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Staff Software Engineer will design and support core systems for Cash App's card programs, improving existing systems and building new services. Responsibilities include solving technical challenges, collaborating with product teams, and mentoring fellow engineers in a dynamic environment focused on fraud and dispute management.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The role involves designing and building services and tools for machine learning teams, integrating diverse data streams to build models, leading MLOps efforts, and influencing team culture at Block. The senior engineer will also prototype new tools and advocate for best practices.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Staff Machine Learning Engineer will shape the technical vision for credit and underwriting platforms, providing architectural direction while actively coding to solve complex challenges. Responsibilities include mentoring engineers, refining distributed systems, and collaborating with cross-functional teams to enhance feature delivery and engineering excellence.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Senior Machine Learning Engineer will develop and enhance machine learning pipelines and infrastructure to secure Cash App's identity verification processes. This role involves building scalable solutions used to detect and manage inauthentic identities while collaborating with a team to drive effective machine learning practices.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The role involves using machine learning to reduce fraud in Cash App's banking products, developing ML pipelines, and collaborating with data scientists to enhance customer trust and safety.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
As a Senior Product Designer on the Trust and Access team, you will create exceptional design experiences for Cash App customers focusing on building trust and access. Responsibilities include ideation, design, prototyping, collaboration with cross-functional teams, and enhancing the customer sign-up experience. You will leverage consumer insights and engage in iterative design processes.
