The General Manager oversees daily operations of the bagel shop, ensuring high quality service and food standards. Responsibilities include managing the team, inventory, budgeting, and recruiting while fostering a positive work environment. The GM also upholds safety standards and directly interacts with guests to enhance their experience.

The Systems Manager will design, implement, and support technology systems for Call Your Mother Deli, focusing on enhancing operations and guest experiences. Responsibilities include managing the POS and network systems, ensuring security and compliance, and developing IT strategies that align with business objectives. The role also involves supervising hardware and software installations and working with third-party technology providers.

The Assistant General Manager oversees daily shop operations, manages team performance, ensures service quality, and maintains safety and food standards, while collaborating with the General Manager on staffing, training, and budget management.

The General Manager at Call Your Mother oversees daily operations of their deli, ensures high standards of service and safety, manages staff recruitment and evaluation, coordinates food and labor costs, and fosters a positive work environment.