BrowserStack
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As a Product Support Engineer, you will assist customers with technical inquiries related to manual testing products, troubleshoot issues involving networking and BrowserStack's infrastructure, and ensure effective communication with customers through email, chat, and social media.
As a Software Engineer at BrowserStack, you will design and develop scalable systems and applications, ensuring quality and agility in the delivery process. Your role will include end-to-end task ownership, collaboration in code reviews, and involvement in the design and implementation of key product features, all while working in a fast-paced environment.
The Developer Marketing role at BrowserStack focuses on increasing product awareness among developers through strategic marketing initiatives. Responsibilities include implementing developer programs, analyzing engagement metrics, creating content and events to boost community growth, and collaborating with various teams to meet company goals.
The Sales Recruiter will manage full-cycle recruitment for sales roles, focusing on sourcing, interviewing, and closing candidates, particularly for senior-level positions. They will partner with hiring managers, enhance the candidate experience, conduct market research, and maintain a talent pipeline for current and future hiring needs.
The Senior Renewals Specialist at BrowserStack manages the customer contract renewal process, maintains long-term client relationships, negotiates contract renewals, drives account expansion through upselling, and coordinates with customer-facing teams to enhance customer satisfaction. The role also involves developing retention strategies and managing customer accounts through Salesforce.com while achieving quarterly retention goals.
The Buyer - Procurement at BrowserStack will support the procurement function by managing IT hardware, SaaS tools, and professional services. Responsibilities include working with internal stakeholders, vendor management, contract negotiations, and ensuring procurement compliance. The role requires strategic thinking and relationship management to drive savings and efficiency in procurement processes.
The Associate for Marketing Operations at BrowserStack will manage and execute marketing campaigns, analyze performance metrics, and support database management. Responsibilities include email marketing program development, A/B testing, and integrating data from various sources to optimize leads and customer interactions.
The Account Executive is responsible for outbound lead generation, managing strategic accounts, and driving revenue growth through upselling, cross-selling, and renewals in a cloud computing context. This role involves building relationships, qualifying prospects, and maintaining data discipline in Salesforce.
The Senior Renewals Specialist will manage a regional portfolio focusing on on-time renewals and retention. Key responsibilities include identifying cross-sell and up-sell opportunities, negotiating contracts, and collaborating with sales and customer success teams to enhance customer relationships and maximize retention efforts.
The Engineering Manager will lead and mentor QA teams, establish quality metrics and processes, and ensure efficient testing strategies for application development. Responsibilities include overseeing automation efforts, reporting on team progress, and enhancing QA methodologies, while managing sprint operations and team dynamics.
The Billing Support Engineer at BrowserStack will provide customer support related to billing, refunds, and account management through various channels such as email and chat. The role requires collaboration with sales and engineering teams, managing inquiries efficiently, and achieving set KPIs while working remotely in a fast-paced environment.
The Senior Technical Writer will develop and improve technical documentation for BrowserStack products. Responsibilities include creating clear content, establishing templates and style guides, collaborating with product teams, and translating code snippets to various programming languages. The role requires a solid understanding of coding concepts and the ability to debug code in an IDE.
The Manager of Enterprise Sales at BrowserStack will recruit, develop, and lead a team of Account Executives, focusing on increasing revenue, new client acquisition, and ensuring the team's performance against sales metrics. This role involves collaboration with senior leadership to shape long-term strategy, coaching the sales team, and building relationships with customers and industry leaders. Participation in industry events is also expected to enhance market awareness.
As an Enterprise Account Executive at BrowserStack, you will drive sales revenue through prospecting and closing business in the Enterprise segment, manage account lifecycles, and grow executive relationships to expand revenue potential.
The Senior Product Designer will enhance customer experience by defining product objectives, collaborating with teams, leveraging insights, and creating engaging designs. Responsibilities include developing specifications, wireframes, mockups, and UI prototypes, while advocating for user-centered design and effective communication across teams.
As a Lead Product Designer at BrowserStack, you will collaborate with product and engineering teams to enhance product design, create design standards, and mentor other designers. You will leverage insights to make informed design decisions and ensure user-centered design for SaaS products, focusing on visual and interaction design.
As an Enterprise Account Executive, you will drive sales revenue by prospecting and closing business within the Enterprise Segment, managing the account lifecycle, and developing executive relationships to ensure contract renewals. You will serve as a product expert, maintain data discipline in Salesforce, and meet quarterly revenue targets.
The Principal Engineer AI/ML will design and develop data pipelines and models to enhance AI features in existing products and aid in new product development. Responsibilities include collaborating across teams, optimizing model performance, and ensuring ethical AI usage.
The Account Executive will be responsible for outbound lead generation, managing strategic accounts, and driving revenue through upsell and cross-sell strategies. The role involves engaging with tech/software engineering teams, managing renewals, and maintaining data in Salesforce. Successful collaboration with the Customer Success and Business Development teams is essential.
The Engineering Manager at BrowserStack will lead the innovation, development, and delivery of complex systems to meet business objectives. Responsibilities include mentoring team members, establishing best practices for product development, architecting solutions for challenging problems, and managing cross-functional stakeholders in an Agile environment.