The Graduate Software Engineer will work in the Tooling team at Brightflag, developing and enhancing web applications for customer onboarding. Responsibilities include building features from backend to frontend, collaborating with teams, and solving technical challenges to enhance user experiences on the SaaS platform.

As a Customer Success Manager, you will manage high-touch relationships with global enterprise customers, ensuring value realization from our solutions. Responsibilities include establishing relationships with executive sponsors, providing product recommendations, managing customer inquiries, and conducting health checks to proactively assess client needs.

The Content Review Analyst will review and analyze client invoices for accuracy, extract and analyze data using internal and external tools, and improve team processes. This entry-level role is designed for recent graduates looking to develop a career in legal technology analysis.

As an Implementation Manager, you'll oversee the implementation of the Brightflag platform for enterprise customers, collaborating with various teams to understand requirements, manage project execution, develop data migration strategies, conduct training, and ensure customer satisfaction while handling multiple projects efficiently.

As a Revenue Operations Associate, you'll optimize technology and automate processes to enhance the Customer Success team's efficiency. You'll manage reporting and analytics, ensure data integrity in Salesforce, and improve tooling usage through training and workflow redesign. This role involves collaboration across departments to drive revenue growth and develop scalable processes.

As a Customer Success Team Manager at Brightflag, you will lead a team of Customer Success Managers, focusing on building strong relationships with enterprise clients, monitoring customer engagement, and implementing strategies to maximize value delivery. Your role will encompass performance management of the team, customer retention strategies, and collaborating with various departments to ensure holistic customer success.

As a Mid Market Account Executive at Brightflag, you will source and close new business deals, collaborate with cross-functional teams, build relationships with key stakeholders, and position Brightflag's SaaS solutions for enterprise clients while exceeding sales quotas.

The Enterprise Account Executive will drive growth by sourcing and closing new business deals, building relationships with key stakeholders, navigating complex sales environments, and collaborating with various teams to ensure client needs are met.

As a Customer Success Manager, you will manage global enterprise customer relationships post-sales, ensuring they derive value from Brightflag's legal tech solutions. This involves tracking outcomes, delivering business reviews, addressing inquiries, and advocating for customer needs within the company. You will leverage your organizational and communication skills to navigate complex client environments and promote user adoption of the software.