Breezeway
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As a Client Success Manager, you'll be the primary resource for clients post-implementation, helping them understand Breezeway's platform, drive user adoption, identify upsell opportunities, and mitigate churn risks. You'll analyze client feedback for engagement strategies and represent client interests internally for product development improvements.
The Sales Development Representative will identify and qualify sales opportunities, conduct outreach to generate interest in products, collaborate with the sales team, and conduct online product demonstrations. The role requires strong communication skills and the ability to work autonomously in a fast-paced environment.
As an Onboarding Specialist at Breezeway, you will lead the onboarding of new client accounts, manage client experiences through training, monitor onboarding health, and ensure quality assurance. Collaborate with other teams to enhance processes and address client issues, requiring strong problem-solving skills and adaptability in a dynamic environment.
The Support & Implementation Specialist at Breezeway will lead onboarding for new clients in the APAC region, conduct tailored training, monitor post-implementation progress, and provide ongoing client support while collaborating with internal teams to enhance the product based on user feedback.
The Onboarding Specialist at Breezeway will support Spanish-speaking clients by managing their onboarding experience, conducting training sessions, monitoring implementation health, and ensuring best practices are followed. The role involves troubleshooting client issues and collaborating with sales and product teams to improve processes and products.