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As a Customer Success Manager II at Braze, you will focus on client renewals and retention, serving as a trusted advisor. You will analyze product usage, enhance feature adoption, advocate for customers, and collaborate with internal teams to ensure client success, fostering strong relationships with medium to large tech brands.
As a Technical Support Specialist at Braze, you will manage post-sale technical relationships, troubleshoot complex issues, collaborate with teams to support customers, and contribute to knowledge sharing. You'll focus on efficiently resolving customer inquiries using case management tools and may participate in an on-call rotation.
The VP of Corporate Development will drive Braze’s strategic growth by leading M&A transactions, partnerships, and investments. Responsibilities include developing corporate strategies, managing deal processes, conducting market analyses, and collaborating across functions. The role also involves building a corporate development team and mentoring staff for skill enhancement.
