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The Engagement Manager at BlackLine is responsible for building client relationships during project delivery, managing implementation processes, and ensuring successful outcomes for client engagements. This role involves planning projects, assessing client needs, managing budgets and timelines, leading project teams, and mitigating risks throughout the engagement.
The Account Director manages client relationships throughout the account lifecycle, ensuring client satisfaction and retention. Responsibilities include scheduling regular client communication, maintaining account data, establishing effective sales strategies, achieving sales targets, collaborating with various departments, and providing support for additional services.
As a Principal Software Engineer, you will define application architecture, design, develop and maintain BlackLine's cloud-based backend services, mentor junior engineers, propose innovative technological solutions, and ensure high-quality releases aligned with business strategies while collaborating effectively with cross-functional teams.