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As an Enterprise Relationship Manager, you will build and maintain relationships with enterprise clients, support their cybersecurity efforts, collaborate with internal teams for onboarding and implementation of services, and provide ongoing client support. You'll monitor accounts, gather feedback, and analyze data to enhance customer experiences and address needs.
As a Senior DevOps/SRE Engineer, you will design, implement, and maintain scalable infrastructure on Google Cloud Platform. Responsibilities include managing CI/CD pipelines, automating tasks with IaC tools like Terraform, and optimizing system performance. You will collaborate with development teams to ensure reliability and security of cloud resources, while also mentoring junior engineers.
As a Client Success Specialist, you will communicate with clients via various channels, ensuring a positive experience with BlackCloak's platform. Your responsibilities include client onboarding, managing client interactions, conducting support sessions, and maintaining knowledge of the company's solutions while working closely with the Product and Cybersecurity teams.
