BigTime Software, Inc.

HQ
Chicago, Illinois, USA
Total Offices: 4
175 Total Employees
Year Founded: 2002

Offices at BigTime Software, Inc.

BigTime Software, Inc. is headquartered in Chicago, Illinois, USA and has 4 office locations.

Hybrid Workplace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible

U.S. Office Locations

Global Office Locations

HQ
Chicago, Illinois, USA

We're centrally located in The Loop, neighboring the WIllis Tower, with close proximity to public transportation and steps away from many many restaurants.

HQ
Tempe, Arizona, USA

Our Arizona office is located at The Arbor workspace in Tempe, Arizona, a sleek, modern space that is designed for professionals looking for a flexible, productive environment. Located close to Arizona State University, it’s a convenient spot for ASU students.

Boston, Massachusetts, USA

Our Boston Office is conveniently located minutes from North Station with access to commuter rails, the orange and green lines. We are also just a few block away from Boston's historic North End with endless restaurant options!

Wrocław, Dolnośląskie, POL

Legnicka 48A, Wrocław, Poland, 54-202

Search the 3 jobs at BigTime Software, Inc.

Productivity • Professional Services • Sales • Software • Consulting
As a Technical Support Specialist, you'll handle incoming support requests from customers via live chat, email, and phone. You'll educate, train, and onboard users on BigTime's features while troubleshooting issues and collaborating with the product team on enhancements, contributing to customer satisfaction.
Productivity • Professional Services • Sales • Software • Consulting
As an Escalation Support Software Engineer, you'll address and resolve complex customer product issues, assist with coding for escalated cases, develop troubleshooting tools, and mentor other support engineers. Collaboration with engineering teams is key to ensuring timely resolutions and maintaining a positive customer experience.
15 Days Ago
Chicago, IL, USA
Hybrid
Productivity • Professional Services • Sales • Software • Consulting
As a Technical Support Specialist, you will handle support requests through multiple channels, educate clients on product use, document technical issues, and assist in product enhancements, all while contributing to customer satisfaction and team KPIs.