BigTime Software, Inc.

HQ
Chicago, Illinois, USA
Total Offices: 4
175 Total Employees
Year Founded: 2002

Benefits at BigTime Software, Inc.

BigTime Software is one of the region's best companies, serving Chicagoland communities in Illinois. Our team enjoys training programs, a fantastic culture, and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!

  • Opportunities for Advancement
  • Company Provided Latest Technology & Software Tools
  • Great, Convenient Downtown/Loop Location
  • Company Paid Benefits
  • Weekly Catered Lunch and Whole Company Meeting
  • Minimum of 11 Paid Holidays
  • 401(k) Savings Plan with a match
  • Snacks, Cold Brew, La Croix, Bubbly and More
  • Financial + Retirement

    401(K)

    401(K) matching

    Company equity

    Charitable contribution matching

    Performance bonus

    Office Perks

    Commuter benefits

    We offer all our employees a free divvy membership as well as commuting and parking benefits.

    Company-sponsored outings

    BigTime sponsors quarterly team building events and activities everyone in the company can enjoy!

    Fitness stipend

    In addition to free gym membership and weekly yoga, BigTime offers our employees a yearly fitness stipend they can use fortheir mental or physical health

    Company-sponsored happy hours

    We throw New Hire Mixers every month in the office as well as additional team building and cross functional celebrations

    Onsite gym

    Onsite office parking

    There are several garages in the area including one attached to our building, which is crucial for those cold Chicago winters!

    Recreational clubs

    BigTime sponsors several recreational leagues including a kickball team, bowling team, and beach volleyball. No matter the season we encourage our employees to have fun and be active!

    Free snacks and drinks

    Some meals provided

    We have catered lunch in the office multiple times a month for Lunch & Learns and other exciting events, as well as a weekly GrubHub stipend for employees to use on Fridays

    Mother's room

    Child Care + Parental Leave

    Company sponsored family events

    Family medical leave

    Generous parental leave

    Return-to-work program post parental leave

    Professional Development

    Customized development tracks

    Job training & conferences

    BigTime offers a wide range of job training to all of our departments! Including Challenger training for our sales team and a robust career development plan across all departments

    Mentorship program

    Aside from job shadowing and mentorship, each new hire at BigTime is assigned to an employee from a different team to ensure cross functional collaboration and relationships across all departments

    Promote from within

    Lunch and learns

    We do at least one lunch and learn every month; usually celebrating different holidays, cultures, or mental and physical wellbeing

    Personal development training

    Diversity

    Dedicated diversity and inclusion staff

    Diversity manifesto

    Mandated unconscious bias training

    BigTime believes in the importance of educating our employees on unconscious bias so we provide at least 2 sessions a year that our employees must attend

    Diversity employee resource groups

    Hiring practices that promote diversity

    Diversity recruitment program

    Health Insurance + Wellness

    Dental insurance

    Disability insurance

    Flexible Spending Account (FSA)

    Health insurance

    Life insurance

    Pet insurance

    Team workouts

    BigTime offers two free yoga sessions every week to our employees in the Chicago office

    Vision insurance

    Wellness programs

    BigTime places huge emphasis on physical and mental wellness so we provide free gym memberships to our Chicago office, a yearly wellness stipend, lunch & Learns, and free weekly yoga sessions!

    Mental health benefits

    Wellness days

    BigTime offers 2 Refresh Days per year that are separate from our PTO to ensure our employees are physically and mentally at their best!

    Culture

    Volunteer in local community

    Our Community Involvement Committee ensures that we have at least one volunteer event every quarter for our company and gives multiple other opportunities to help our community throughout the year

    Flexible work schedule

    Open door policy

    Open office floor plan

    Remote work program

    Team based strategic planning

    OKR operational model

    Employee resource groups

    Quarterly engagement surveys

    Hybrid work model

    In-person all-hands meetings

    We have a company wide meeting in Chicago once a month to ensure that all of our employees, across our different locations, are alligned on everything going on at BigTime

    In-person revenue kickoff

    President's club

    Employee awards

    Vacation + Time Off

    Paid volunteer time

    In the spirit of service, BigTime Employees pledge to giveback at least 1% of their paid working time (20 hrs) to the community, whether through our company sponsored events or on their own time

    Paid holidays

    Paid sick days

    Flexible time off

    Floating holidays

    Bereavement leave benefits

    Additional Perks + Benefits

    BigTime promotoes a culture of inclusion and fun, where everyone can be their authentic selves. All of our perks help build each employee up and give them the tools they need to be successful in their careers as well as life outside the office. We are always looking at new ways to improve our perks and benefits and truly appreciate employee feedback regarding them.

    Search the 7 jobs at BigTime Software, Inc.

    Productivity • Professional Services • Sales • Software • Consulting
    As a Technical Support Specialist, you'll handle incoming support requests from customers via live chat, email, and phone. You'll educate, train, and onboard users on BigTime's features while troubleshooting issues and collaborating with the product team on enhancements, contributing to customer satisfaction.
    Productivity • Professional Services • Sales • Software • Consulting
    As an Escalation Support Software Engineer, you'll address and resolve complex customer product issues, assist with coding for escalated cases, develop troubleshooting tools, and mentor other support engineers. Collaboration with engineering teams is key to ensuring timely resolutions and maintaining a positive customer experience.
    11 Days Ago
    Chicago, IL, USA
    Hybrid
    Productivity • Professional Services • Sales • Software • Consulting
    As a Technical Support Specialist, you will handle support requests through multiple channels, educate clients on product use, document technical issues, and assist in product enhancements, all while contributing to customer satisfaction and team KPIs.