The Full Stack Frontend Developer will design, code, and modify web services, specifically building a secure audio player for streaming. Responsibilities include writing efficient code, ensuring compatibility, testing applications, and collaborating with teams to enhance user engagement.

The Technical Support Engineer provides chat and voice support to international clients, addressing technical queries efficiently while ensuring customer satisfaction. Responsibilities include handling multiple chats, resolving issues, escalating cases as needed, and adhering to company policies in a 24x7 work environment.

The Salesforce Administrator will manage and optimize Salesforce environments, customize fields and workflows, ensure data security, handle user management, and resolve support tickets, while leveraging strong data analysis skills.

The Customer Support Executive is responsible for providing effective resolutions to support queries through chat or voice channels, ensuring customer satisfaction, and complying with company policies. The role requires excellent communication skills and the ability to work under minimal supervision in a fast-paced environment.

The Customer Support Executive will provide timely and effective resolutions to customer support queries through chat or voice channels. Responsibilities include professional communication, meeting productivity expectations, escalating cases when necessary, and ensuring customer satisfaction. Flexibility to work extended hours during peak times is required.

The Technical Support Engineer will provide chat and voice support to international clients, handling multiple queries, resolving technical issues, and ensuring customer satisfaction. They will work in a fast-paced environment, following guidelines and policies while being flexible with hours to meet customer needs.

Lead the managed services delivery team supporting contact center technologies by ensuring high availability and performance of critical customer service systems, overseeing service delivery and team performance, managing stakeholder relationships, and coordinating incident and change management activities.

The CCaaS Technical Support Engineer provides technical support for contact center technologies, performs health checks, resolves critical system issues, manages P1/P2 incidents, and creates documentation while assisting with vulnerability remediation and ensuring compliance with HIPAA standards.

The Senior Storage Engineer at BETSOL will be responsible for managing storage hardware and software, including installation, configuration, and troubleshooting. The role requires expertise in various storage technologies and protocols, performance analysis, and proactive problem management to ensure high availability. The engineer will also document policies, participate in design reviews, and stay updated on the latest storage technologies.

The Sr. BI Developer will design, develop, and deploy data analytic solutions, collaborating with business teams to create BI reports and dashboards using Tableau, PowerBI, and SSRS. Responsibilities include data modeling, ensuring data quality, and supporting enterprise data standards while assisting in data governance and project management.