The Project & Program Management IV role oversees planning and coordination of internal IT-related projects from initiation to delivery. Responsibilities include managing project timelines, leading documentation efforts, addressing risks, and collaborating with internal and external stakeholders to ensure timely project completion within budget constraints.

This role focuses on leading change management initiatives, developing training programs, and mentoring junior team members. Responsibilities include designing effective training content, engaging stakeholders, monitoring success metrics, and ensuring sustainable change within the organization.

The Senior Program Manager oversees IT Infrastructure and Cloud Services projects, ensuring timely delivery that meets client expectations. Responsibilities include managing program metrics, establishing service level agreements, and providing leadership. Key tasks involve problem-solving, budget management, and maintaining communication with stakeholders.

The Senior Telecommunications Engineer works closely with customers to understand technical requirements, provide support, troubleshoot systems, and conduct training. The role focuses on leading technical proposals and fostering relationships with clients while ensuring efficient communication of technical specifications.

The Senior IT Project Manager will lead and deliver complex IT projects focusing on network infrastructure and data center technologies. Responsibilities include managing project execution, developing project plans, coordinating teams, monitoring risks, ensuring compliance with standards, and mentoring junior members.

The Senior Telecommunications Engineer will provide technical support, analyze project alternatives, monitor engineering tasks, facilitate communication with clients and contractors, and ensure accurate documentation. This role also involves keeping up with emerging technologies and providing guidance to junior engineers.

The Incident Response Analyst II is responsible for monitoring security operations, responding to incidents, and conducting investigations to maintain security integrity. This role involves triaging incidents, managing alerts from security systems, and preparing detailed incident reports while collaborating with program managers on security project deliverables.

The Knowledge Manager will develop and implement a Knowledge Management roadmap for IT Services, focusing on knowledge sharing practices globally. Responsibilities include designing new distribution tools, analyzing their effectiveness, establishing a knowledge portal, training staff, and ensuring high-quality documentation. The role requires collaboration with internal and external stakeholders to improve knowledge management processes.

The MDM Mobility Engineer will manage mobile device security, implement policies, and support the transition from Microsoft Intune to Jamf. Responsibilities include testing iOS updates, troubleshooting devices, and ensuring compliance with security standards, while collaborating globally for hardware and user support.

The Associate Director of Transition Management oversees the transition of services and operations. Responsibilities include planning, managing resources, maintaining stakeholder communication, and ensuring a smooth transition process. The role involves collaborating with cross-functional teams to assess needs and implement solutions effectively.

The IT Procurement Specialist is responsible for sourcing and purchasing technological equipment and services. Duties include managing vendor relationships, negotiating contracts, and ensuring the procurement process is efficient and cost-effective.

The Senior IT Program Manager will lead complex IT projects focused on network infrastructure and data center technologies, utilizing both waterfall and agile methodologies. Responsibilities include project planning, budgeting, tracking progress, communicating with stakeholders, managing resources, and ensuring compliance with standards, while fostering a motivated team environment.

As a Data Engineer II, you will analyze and structure raw data, design and optimize data pipelines, collaborate with teams to deliver solutions, and create dashboards to monitor infrastructure metrics. Your role will focus on improving data quality, scalability, and generating actionable analytics for better decision-making across the organization.

The Network Operations Engineer II provides network and server support for CDN cluster environments, focusing on troubleshooting optical devices, managing optical networks, and collaborating with cross-functional teams to enhance service delivery. Responsibilities include handling dark fiber maintenance, coordinating with vendors, and optimizing operational processes.

The Project & Program Management Manager oversees multiple cross-functional and technical projects, allocates resources, tracks deliverables, and aligns team priorities with business stakeholders. Responsibilities include project planning, performance management, managing resources, and developing service reporting dashboards, as well as ensuring personnel training and onboarding. The role requires critical communication skills and an analytical approach to problem-solving.

The Product Manager IV leads product line activities, focusing on user empathy, UX engagement, and problem-solving. Responsibilities include strategy development, performing market research, defining product functionality, collaborating cross-departmentally, and ensuring product success through effective communication and training.

The Python Developer will design, develop, and optimize backend systems using Python while maintaining CI/CD pipelines and leveraging AI and machine learning frameworks. Responsibilities include creating APIs, collaborating with cross-functional teams, and implementing automated solutions to enhance efficiency and scalability.

The Solutions Architect will conduct market research, establish solution offerings, engage with customers to refine those solutions, mentor a cloud technologist team, and collaborate with sales and delivery teams. They should have extensive experience in cloud infrastructure technologies and have delivered migration projects for enterprise clients.

The Sr. Product Manager will develop product roadmaps for Supply Chain Management, collaborate with various teams to establish new software specifications, lead junior members, and enhance client production processes with AI/ML solutions, equipment tracking, and strategic automation.

The Sr Consultant in AI & Automation is responsible for designing IT Operations and business process automation solutions. They will assess automation opportunities, contribute to pre-sales and execution efforts, and work on solution architecture, estimations, and proposal defenses while collaborating with various stakeholders.