Search the 11 jobs at Asana

The Head of Customer Support will lead the delivery of exceptional customer support services, manage global support teams, improve support processes, and implement innovative technology solutions while enhancing customer satisfaction and employee engagement.

As a Manager of Enterprise Customer Success, you will develop key relationships with enterprise clients, mentor a team of customer success managers, and collaborate with various teams to enhance customer satisfaction and adoption of Asana. You will set performance targets, provide feedback, and ensure a seamless customer journey.

The Manager, Enterprise Customer Success will lead a team to enhance customer adoption of Asana, drive customer satisfaction, build relationships with enterprise clients, and mentor customer success managers. This role will collaborate with cross-functional teams and monitor client relationship health.

As a Field Readiness Partner, you will collaborate with various stakeholders to design and deliver enablement initiatives within Asana's Sales Org. Responsibilities include conducting needs analysis, designing training sessions, and maintaining learning materials to support continuous professional development and sales effectiveness.

The Deal Desk Manager will oversee deal structuring and optimization by collaborating with Sales, Finance, and Legal teams. This role includes creating scalable contracting processes, analyzing deal metrics, and leading system upgrades to improve operational efficiency.

The Senior People Partner at Asana will collaborate with leadership teams to develop people strategies, drive change initiatives, and enhance employee engagement, while analyzing metrics to support talent growth and retention. The role includes coaching Revenue team leaders and executing people team programs.

As a Lead Product Owner on the RevTech team, you'll oversee revenue systems' enhancement and maintenance, ensuring seamless experiences for sales and customer support teams. You'll manage a team of product owners, handle technical ownership of systems, prioritize requests, and drive operational efficiency through collaboration and strategic initiatives.

The Product Manager for Payments Platforms will lead the Payments Platform team at Asana, developing payment capabilities, creating product roadmaps, and collaborating with various cross-functional teams. This role requires managing software products, defining strategic visions, and optimizing subscription growth.

As a Staff Technical Program Manager in Infrastructure Engineering, you will lead cross-team projects, improve internal customer experiences, enhance incident management processes, and drive strategic priorities to evolve operations. You'll collaborate closely with various teams to maintain compliance and improve Asana's reliability and operational efficiency.

The Technical Account Manager at Asana builds and leads relationships with enterprise customers, providing technical guidance on integrations and resolving critical issues. They foster trust and collaboration, and provide feedback to product and engineering teams. The role requires strong communication and project management skills, along with experience in SAML and SCIM.

The Program Manager will optimize systems and processes for R&D Operations at Asana, ensuring effective project tracking, aiding leadership in decision-making, and enabling cross-functional teams to stay updated on product releases. They will identify and eliminate blockers in the product development lifecycle and enhance the overall efficiency of operational strategies.