ArmorCode Inc.
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The Technical Support Manager will lead a support team focused on enhancing customer experience through technical troubleshooting, API integration support, and effective issue triaging. Responsibilities include team management, stakeholder engagement, and continuous process improvement to optimize support workflows.
Responsible for automation, continuous delivery, and quality assurance of the ArmorCode AppSecOps Platform. Collaborates with teams to ensure product quality and usability. Requires 3-5 years of experience with Java, Selenium, SQL, no-SQL DBs, API testing, and problem-solving skills.
The Regional Sales Manager will drive revenue growth by developing sales strategies, building relationships with key stakeholders, expanding the customer base, and collaborating with internal teams. The role involves market expansion efforts, forecasting sales performance, and staying informed about industry trends in cybersecurity.
The Technical Lead Software Engineer will oversee the application lifecycle from design to deployment, focusing on building efficient Java code with Spring Boot, collaborating with front-end developers, ensuring application performance and quality, and providing support and training to teams. They will also identify improvements and lead new initiatives.
The Regional Sales Manager will lead go-to-market efforts, develop sales strategies, engage with customers, expand market opportunities, collaborate with internal teams, utilize CRM for forecasting, and stay updated on cybersecurity trends.
The Manager of Customer Success Engineering will oversee a team, ensuring effective onboarding, technical implementation of the ArmorCode SaaS platform, and driving customer adoption. Responsibilities include managing customer relationships, proactively identifying issues, preparing reports, and collaborating with teams to enhance product offerings based on customer feedback.
Customer Success Engineers onboard new customers and ensure successful adoption of ArmorCode's SaaS platform. They collaborate with internal teams, drive product adoption, address customer needs, maintain data hygiene, and ensure exceptional customer experiences throughout the customer journey.