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Healthtech
The Senior Manager of Talent Development at Alma will lead learning initiatives, enhancing employee skills and leadership capabilities. Responsibilities include designing training programs, overseeing LMS administration, facilitating workshops, and managing vendor relationships. The role requires strong project management and expertise in instructional design and organizational psychology.
Healthtech
The Operations Program Manager will support over 200 team members by driving operational excellence, managing strategic programs, and ensuring cross-functional alignment. They will develop quality assurance initiatives, enhance operational efficiencies, and serve as a pivotal liaison between Core Operations and other departments.
Healthtech
The Customer Experience Workforce Manager will lead workforce planning and scheduling for the CX team at Alma, focusing on developing and maintaining forecasting and scheduling tools. The role involves collaboration with leadership, enhancing WFM programs, and providing actionable workforce insights to improve operational efficiency.
