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As a Senior Platform Engineer at Alma, you will design and maintain cloud infrastructure for our application architecture, implementing infrastructure-as-code solutions with Terraform, collaborating with cross-functional teams, and ensuring security and cost management in cloud environments. You will mentor other engineers and drive infrastructure projects.
As a Customer Experience Manager at Alma, you will lead a team to enhance customer experiences by coaching team leads and specialists, analyzing operational bottlenecks, and fostering an inclusive culture. Your role involves collaborating with other teams to identify trends and improve processes for both providers and clients.
Alma is dedicated to simplifying access to affordable mental health care by providing therapists with tools to manage and grow their practices. They have a network of over 20,000 therapists across all states, fostering a system where therapists can thrive and patients can easily find care.