ALIS by Medtelligent
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The IT Support Specialist will provide technical support for all internal technology requests, troubleshooting issues with Windows and Apple devices, productivity software, network connectivity, and A/V equipment. The role involves managing user accounts, maintaining IT knowledge bases, assisting with onboarding, and supporting office IT infrastructure while ensuring effective communication and problem-solving.
The Client Onboarding Manager will lead the implementation team, ensuring a successful onboarding process for enterprise clients using the ALIS platform. Key responsibilities include overseeing project timelines, customizing solutions based on client needs, developing training programs, and mentoring the implementation team to foster a high-performing environment.
The Account Manager will provide exceptional service to clients by learning Medtelligent's ALIS software, troubleshooting issues, and recommending additional products. Responsibilities include building relationships, proactive client outreach, and collaborating with internal teams, with some travel required for client meetings.
