Benefits at AHEAD

The Desktop Support Engineer acts as a point of contact for end users, providing troubleshooting and technical support for endpoint hardware and software. Responsibilities include processing support tickets, maintaining office technology, and assisting users with account management and password resets.

The Client Operations Specialist at AHEAD is responsible for assisting Client Directors in maintaining client relationships, managing transactions, and ensuring customer satisfaction. This role involves coordinating internal resources, preparing pricing proposals, and developing vendor relationships.

The Senior Specialty Solutions Engineer will partner with sales teams to drive innovative business solutions and digital transformation for customers, leveraging technologies in Monitoring and Observability. Responsibilities include consulting to understand client needs, architecting solutions, demonstrating platform capabilities, conducting workshops, and maintaining certifications, all while thriving in a fast-paced environment.