The Senior Manager of Content Marketing will lead content strategies that establish Ada as a key voice in AI customer service, manage and grow a content team, and produce compelling narratives for technical and executive audiences. The role emphasizes the use of AI tools to enhance content production and performance tracking, aligning content efforts with business goals and driving measurable outcomes.

As a Sales Development Representative at Ada, you will be the first contact point for potential clients, crafting personalized omni-channel campaigns, qualifying leads, and becoming an expert on Ada's AI products. The role involves using various sales tools and collaborating with Account Executives to develop long-term client relationships.

As an IT Intern at Ada, you will support IT operations, troubleshoot tech issues, manage onboarding/offboarding processes, deploy IT equipment, maintain inventory, and create technical documentation. This role requires hands-on collaboration with various teams and the ability to support MacOS endpoints.

The Microsoft Partner Manager at Ada will leverage established relationships in the Microsoft ecosystem to drive revenue growth, develop and refine joint business plans, and collaborate with various teams to enhance strategic initiatives and partnerships.

The Strategic Channel Partner Manager at Ada will develop and manage partnerships with cloud channel partners, focusing on AWS and Microsoft. Responsibilities include business development, negotiating partnership agreements, and enhancing existing partner relationships for revenue growth and satisfaction.

As a Customer Solutions Consultant, you will provide technical expertise to innovative companies, collaborating with sales to understand client needs and ensure their success with Ada's AI platform. Responsibilities include leading discovery sessions, delivering presentations, building product demonstrations, supporting implementation, and driving customer engagement.

As a Senior Product Manager at Ada, you'll lead the end-to-end product development process, focusing on innovative AI-driven customer service experiences. Responsibilities include designing AI-human collaboration models, enhancing customer experience during escalations, enabling AI learning from human interactions, and executing product development with cross-functional teams.

The Director of Product Marketing will develop and lead the go-to-market strategies for Ada's AI customer service platform, craft compelling narratives to highlight product values, and collaborate with cross-functional teams to ensure cohesive marketing efforts.

The Staff Software Engineer will lead the integration roadmap, build features, solve scaling and reliability challenges, provide mentorship to the team, and ensure a scalable platform for integrations while maintaining technical excellence.

As a Solutions Consultant II at Ada, you will leverage technical and business expertise to support clients from prospecting to implementation and ongoing success. Key responsibilities include understanding customer needs, leading technical discussions, developing relationships with stakeholders, and delivering compelling presentations to drive adoption of Ada's AI-driven solutions.

As a Mid-Market Account Executive at Ada, you'll own the entire sales process for mid-market accounts, manage expansion opportunities within existing customers, develop territory plans, and collaborate with sales and customer solution teams to drive revenue growth.

As the Director of DevOps Engineering, you will lead the development and strategy of a high-impact team, influencing Ada’s multi-cloud infrastructure and enabling world-class customer support. You'll be responsible for defining and executing DevOps strategy, mentoring a high-performing team, and aligning infrastructure capabilities with business objectives.

The Engineering Manager will lead the Email and Messaging SDK teams at Ada, overseeing a talented group of engineers to execute the technical roadmap. Responsibilities include coaching team members, collaborating with stakeholders, prioritizing work, and driving a culture of continuous improvement while ensuring high-quality, timely deliverables.

The Recruiter will join Ada's People Operations Team to source, interview, and hire the best candidates for various functions. The role involves creative sourcing skills and strong relationship-building expertise to maintain a robust candidate pipeline. Responsibilities include managing the recruitment cycle, leading intake meetings, and advising hiring managers on bias and diversity.

As a Product Marketing Manager at Ada, you'll lead competitive intelligence efforts, drive strategic recommendations, develop insights for GTM strategies, and collaborate cross-functionally with Sales, Product, and Marketing teams to enhance competitive positioning and win rates in the AI customer service space.

As Senior FP&A Analyst at Ada, you will support financial performance through analysis and forecasting, collaborating across departments. Key responsibilities include building financial reports, conducting variance analysis, assisting with month-end close, and preparing board materials, while identifying opportunities for process improvements.

As a Senior Software Engineer at Ada, you'll drive technical designs, improve development practices, and ensure the quality of the AI agent platform. You'll mentor junior engineers, collaborate closely with product and design teams, and utilize customer feedback to refine features.