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The Technical Account Manager will engage with enterprise customers to identify their needs, facilitate training, manage relationships, and guide them through the adoption of ABBYY products, ensuring they derive value from intelligent automation solutions. The role involves conducting value assessments, resolving technical issues, and acting as the voice of the customer within the company.
As a Senior Software Engineer at ABBYY, you will drive end-to-end development, ensuring high code quality and system reliability. You will collaborate with cross-functional teams to deliver scalable solutions and continuously improve code and processes while mentoring junior engineers.
The Technical/Policy Writer at ABBYY will be responsible for developing and maintaining security policies and technical documentation in alignment with industry standards. The role includes collaborating with the Information Security team, creating user manuals, and supporting training initiatives. A strong grasp of information security principles and exceptional communication skills are essential for simplifying complex concepts for various audiences.
As a Product Manager at ABBYY, you will drive product strategy and execution, analyze market performance, define product roadmaps, and collaborate with marketing and sales teams to deliver high-quality product releases.
As an Enterprise Customer Support Engineer, you will resolve customer tickets, troubleshoot technical issues, collaborate with various teams, and create knowledge base articles. Your focus will be on delivering excellent support to enterprise customers using intelligent automation solutions.
The Customer Support Engineer will resolve customer tickets, troubleshoot technical issues, and write knowledge base documents. Collaborating with technical teams is essential, along with handling technical support queries with a focus on customer satisfaction.
The Field Marketing Manager will develop and execute marketing strategies and campaigns aimed at driving pipeline growth and revenue, focusing primarily on the UK & Ireland while also covering Eastern Europe, Benelux, and Nordics. Responsibilities include collaboration with sales, analyzing campaign performance, and managing budgets, all with a strong emphasis on customer acquisition and retention.
The Finance and Reporting Specialist will manage local accounting, tax compliance, financial audits, and report preparation. This role involves coordination with external auditors, managing payments and bookkeeping, and maintaining relationships with vendors and advisors to ensure compliance with financial regulations.
The Enterprise Account Manager will sell ABBYY solutions to new enterprise accounts, maintain an active pipeline, develop sales prospects, negotiate agreements, and provide ongoing account management support, ensuring customer satisfaction and retention.
The Principal Developer will lead the end-to-end delivery of features and systems, ensuring code quality and performance. Responsibilities include collaborating with teams, conducting code reviews, identifying areas for improvement, and staying current with industry trends. They will also ensure system reliability and drive technical innovation.
As an Enterprise Customer Support Engineer at ABBYY, you'll resolve customer tickets, troubleshoot technical issues on virtual and shared screens, and write knowledge base articles. Collaboration with technical teams and communication in Business English are essential.
The Analyst Relations Manager at ABBYY will strengthen relationships with key analysts to enhance awareness and leadership in AI and automation. Responsibilities include managing high-impact engagements, executing analyst relation strategies, generating insights, and reporting on program success, with collaboration across marketing and product teams.
The Support Enablement Manager will create and manage enablement programs for internal Support teams and partners, ensuring they have necessary resources and tools. Responsibilities include designing an enablement strategy, developing training content, and achieving metrics for program success, incorporating AI methodologies where appropriate.
The Senior Analyst in Information Security will develop and maintain the governance, risk management, and compliance frameworks of the organization. Responsibilities include conducting risk assessments, monitoring compliance with regulations, supporting policy development, assisting audits, delivering training programs, and preparing management reports on security compliance and risk findings.
The Senior Analyst in Information Security will support the governance, risk management, and compliance frameworks of the organization. Responsibilities include conducting risk assessments, ensuring adherence to security policies, developing training programs, and monitoring compliance with regulations. The role emphasizes collaboration with various departments to foster a culture of security awareness.
The Manager of Recovery and Continuity at ABBYY will develop and implement business continuity and disaster recovery plans, conduct risk assessments, and coordinate with departments on critical business functions. The role involves managing recovery teams during disruptions, organizing drills, providing training, and ensuring compliance with standards.
As the Manager of Recovery and Continuity, you will develop and implement business continuity and disaster recovery plans, conduct risk assessments, coordinate with departments to define recovery strategies, lead recovery teams, organize drills, train staff, and ensure compliance with standards.
The Manager of Incident Response at ABBYY will oversee the development of incident response strategies, manage the incident response team, and ensure effective actions are taken during security incidents. Responsibilities include team leadership, incident management, threat intelligence, collaboration with various departments, training, post-incident reviews, and reporting metrics to senior management.
The Knowledge & Community Manager at ABBYY will design and manage knowledge-sharing programs to support internal teams and customers. They will implement AI strategies for case deflection and develop community-focused initiatives, collaborating with various teams to enhance knowledge accessibility and content relevance.
The Manager of Incident Response will oversee the development and implementation of an incident response strategy, manage the incident response team, and ensure effective responses to security incidents. This includes collaborating with cross-functional teams, overseeing incident management processes, and enhancing the organization's security posture through training and awareness. Post-incident reviews and reporting on response metrics are also key responsibilities.