Search the 69 jobs at ABBYY

As a Technical Success Manager Lead at ABBYY, you will lead a team in optimizing customer engagements, facilitating strategic initiatives, and enhancing customer satisfaction through expert mentoring and process improvement. The role emphasizes building relationships, training clients, and reporting on team performance to ensure successful outcomes and customer advocacy.

The Enterprise Customer Experience Expert will manage enterprise support, design and implement technical solutions using ABBYY tools, engage with customers for advocacy, analyze data for troubleshooting, and monitor customer health metrics to enhance satisfaction and retention.

The Engineering Manager for DevOps will provide technical leadership and people management, focusing on architectural solutions, code contributions, and mentoring engineers. Responsibilities include overseeing system performance, guiding technical decisions, and fostering a high-performance team environment while adhering to Agile principles.

The Technical Account Manager will engage with enterprise customers to identify their needs, facilitate training, manage relationships, and guide them through the adoption of ABBYY products, ensuring they derive value from intelligent automation solutions. The role involves conducting value assessments, resolving technical issues, and acting as the voice of the customer within the company.

As a Software Engineer 2 at ABBYY, you will develop features and systems focusing on quality, performance, and maintainability. Responsibilities include end-to-end development, code quality ownership, collaboration with cross-functional teams, continuous improvement efforts, system reliability monitoring, and staying current with technological innovations.

As an Experienced Customer Support Engineer, you will resolve customer tickets, troubleshoot technical issues, and collaborate with technical teams. You will also create knowledge base articles and follow established procedures to enhance customer satisfaction.

The Product Manager will work with product marketing to define product vision and roadmap, analyze market performance, deliver detailed requirements to the development team, and ensure high-quality product delivery. The role requires strong data analysis skills and experience in product decision-making, especially in agile and SCRUM environments.

As an Enterprise Customer Support Engineer at ABBYY, you will resolve customer support tickets, troubleshoot technical issues on various systems, and collaborate with technical teams. Your role involves creating knowledge base articles and adhering to procedures while promoting customer satisfaction and self-development through training.

As an Enterprise Account Manager at ABBYY, you will sell solutions to enterprise accounts, develop sales prospects, and cultivate relationships to ensure customer growth and satisfaction. You will lead sales opportunities and manage overall account support, while collaborating with internal teams for product presentations and training.

The Field Marketing Manager will develop and execute marketing strategies to drive pipeline growth, focusing on customer acquisition and relationship expansion. Responsibilities include collaborating with sales, using data analytics for improvements, monitoring industry trends, managing budgets, and supporting demand generation efforts across regions.

As a Principal Product Manager, you will collaborate with product marketing to define product vision and roadmap, analyze market data, deliver requirements to the development team, and ensure timely delivery of high-quality products while aligning with stakeholders and driving strategic decisions.

As a Principal Software Engineer at ABBYY, you will drive the end-to-end development of features and services, ensuring high quality and performance. Responsibilities include code ownership, collaboration with cross-functional teams, continuous improvement of systems, and technical innovation using advanced technologies like Machine Learning and Artificial Intelligence.

The Technical Project Manager will lead and manage security-focused IT projects across various teams, ensuring timely delivery while collaborating with security and engineering teams to uphold the organization’s information security posture. This role involves using Agile methodologies for project management and ensuring compliance with industry standards.

The Strategic Customer Engagement Manager executes customer engagement strategies, manages product engagements, and coordinates technical preview programs. This role fosters relationships with key customers, drives product innovation, and ensures effective communication between teams.

The Strategic Customer Engagement Manager develops and manages customer engagement strategies, focusing on Customer Advisory Board and Executive Sponsorship programs. This role fosters relationships with key customers, gathers insights, and drives product innovation and retention through strategic program management and execution.

The Finance and Reporting Specialist will manage local accounting, tax compliance, financial audits, and report preparation. This role involves coordination with external auditors, managing payments and bookkeeping, and maintaining relationships with vendors and advisors to ensure compliance with financial regulations.

The Enterprise Account Manager will sell ABBYY solutions to new enterprise accounts, maintain an active pipeline, develop sales prospects, negotiate agreements, and provide ongoing account management support, ensuring customer satisfaction and retention.

This role involves end-to-end development of features and systems, ensuring high code quality and collaboration with cross-functional teams. Responsibilities include system reliability, technical innovation, and continuous improvement in the development process.

As an Enterprise Customer Support Engineer at ABBYY, you will resolve technical issues for B2B customers, creating knowledge base articles and collaborating with various departments to find solutions. Your role involves troubleshooting with customer support tools and requires at least 2 years of L2 technical support experience and proficiency in English.

The Analyst Relations Manager at ABBYY will build and nurture strategic relationships with key analysts to enhance the company's visibility and thought leadership in AI and automation. This includes managing analyst engagements, developing communication strategies, and collaborating with internal teams to promote ABBYY's solutions and market presence.