Top Tech Jobs & Startup Jobs

The Field Operations Specialist will enhance customer and operator experiences by analyzing data, implementing solutions, and optimizing field operations. Responsibilities include identifying inefficiencies, communicating with internal stakeholders, and evaluating conditions to ensure satisfaction. You'll also drive product innovation and assist with operator communications and market initiatives.

The Customer Service Representative, called Customer Hero at SpotHero, assists customers with parking issues, answers inbound inquiries, and ensures a positive experience. Responsibilities include handling phone and email support, maintaining quality assurance and customer satisfaction scores, and completing follow-up tasks timely.

The Senior Engineering Manager will lead a squad of backend and QA engineers, focusing on building products to tackle scaling challenges. Responsibilities include mentoring team members, ensuring high-quality code, implementing best practices, and driving process innovation. This role is also accountable for team performance and navigating relationships with stakeholders.