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As a Senior Technical Support Engineer at Palo Alto Networks, you will provide technical support to customers and partners, manage support cases, conduct fault isolation, create technical documentation, collaborate with cross-functional teams, and travel to customer sites for critical situations. You will influence product operability, participate in on-call rotations, and effectively communicate complex technical issues.

Engage directly with customers to address post-sales concerns, evaluate complex scenarios, provide technical support, author technical documentation, collaborate with Engineering team, and communicate technical issues effectively.

The Sales Specialist at Palo Alto Networks focuses on managing strategic accounts and delivering cloud security solutions. Responsibilities include achieving sales targets, engaging with local ecosystems, developing account strategies, and providing training to sales teams on cloud technologies.

The Finance Manager will manage financial planning, analytics, and metrics for Prisma Cloud, collaborating with sales and operations teams. Key responsibilities include refining SaaS metrics, developing financial models, ensuring data accuracy, and producing visual presentations for senior management. This role requires strong analytical and communication skills to support decision-making and process improvements.

The Solutions Consultant is responsible for leading technical solutions in the cybersecurity field, focusing on client security transformation journeys, ensuring value realization from investments in Palo Alto Networks' products. This role requires building relationships, exceeding sales quotas, and working closely with various teams to support customer implementation and adoption.

The Deals Desk Analyst will focus on structuring profitable and compliant transactions, enhancing sales team productivity, and collaborating with various departments. Responsibilities include financial modeling, reviewing deal terms, ensuring revenue recognition compliance, and assisting with pricing requests for strategic deals.

The Strategic Account Manager engages with large clients, driving revenue growth by addressing their cybersecurity challenges with tailored solutions. Responsibilities include managing complex sales cycles, performing consultative selling, creating territory plans, and ensuring client satisfaction through effective communication and industry knowledge.